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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kenneth simon

November 4, 2025

5  out of  5
rating by kenneth simon
"Sara is my insurance agent and she is very professional and knowledgeable when it comes to insurance policies that are beneficial for me and my family. Whenever I have a question for her she always have an answer for me. It's great having an agent who cares about your well-being."
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Tom Rourke

November 4, 2025

5  out of  5
rating by Tom Rourke
"I appreciate the assistance from Eric and from Sara at the Mechanicsville, VA SF office. They have taken the time to assist me many times over the years. Sara' recently spent time to do a thorough overview of my coverages and discussed optional choices."
We responded:
"We APPRECIATE you, Tom! Thank you for trusting us with your insurance needs."
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russ white

October 31, 2025

5  out of  5
rating by russ white
"Best agent I've ever had in my 61 years of driving."
We responded:
"Those are generous words, Russ. You’ve had some other great agents before me! Thank you for your support. "
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Sandra McCracken

October 31, 2025

5  out of  5
rating by Sandra McCracken
"We have been with Eric and State Farm for a very long time. His office has always been so helpful and supportive. We recently met with Sara and reviewed all our policies in depth. She explained several points about our policy and helped inform what our different choices might be to better improve our policies and expectations of coverage. She was very professional, friendly and knowledgeable. We would definitely recommend her and Eric to anyone looking for insurance coverage."
We responded:
"Thank you for your review, Sandra! We appreciate your thoughtfulness. I'm glad to hear Sara was so helpful with your policies, please reach out if you need us! - Eric Bannon"
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Sacara & Zachurie

October 15, 2025

5  out of  5
rating by Sacara & Zachurie
"I had the pleasure of working with Mrs. Julia! She is amazing."
We responded:
"Thank you, Sacara! Julia is fantastic, I'm happy to hear she was so helpful! - Eric Bannon"
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Wilma K

September 30, 2025

5  out of  5
rating by Wilma K
"Sara’ Harrison-Borum, outstanding!!! I just enrolled in a new State Farm policy. Not only did I get an excellent rate, but I also got Sara’, an excellent agent. She was so personable, thorough, and knowledgeable and shared a lot with me in our time together. I know I've made a great decision and selected great policy options!"
We responded:
"Thank you so much, Wilma! Sara is fantastic, we appreciate your feedback and that she provided excellent customer service. Reach out if you need us! - Eric Bannon"
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Todd

September 29, 2025

5  out of  5
rating by Todd
"Sara' is a very friendly and extremely patient person. She answered my many questions with the care of a friend. I am happy to become a member of the State Farm family."
We responded:
"Thank you so much for sharing your feedback, Todd! And for acknowledging Sara, welcome to the family! Please reach out if you need us. - Eric Bannon"
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Karl

September 25, 2025

5  out of  5
rating by Karl
"Sara’ is kind , polite and professional. She explains things very well and can answer all of my questions. She is eager to help. Great person to help with any insurance need."
We responded:
"Thank you so much for sharing your feedback, Karl! I'm glad Sara was able to help with all your questions, we're honored to have your recommendation! - Eric Bannon"
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Nicole

September 16, 2025

5  out of  5
rating by Nicole
"Sara is amazing and I highly recommend! She is the first and only agent that has ever explained what my coverages were actually for…. And saved me a lot of money while she was at it!"
We responded:
"Thank you so much for your review, Nicole! Sara is a great team member, I'm thrilled to hear she was so helpful with your coverages. Reach out if you need us! - Eric Bannon"
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Lamont Cheatham

September 10, 2025

5  out of  5
rating by Lamont Cheatham
"I’ve been with state as long as can remember have multiple policies and I don’t regret not one a great team to be covered by they are the best"
We responded:
"Thank you so much, Lamont! We appreciate your review and kindness, please reach out if you need us! - Eric Bannon"
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Michale Hutcherson

September 8, 2025

5  out of  5
rating by Michale Hutcherson
"Sara is very informative on what is needed for my business and personal interests. She's dedicated in financial checkups and an all around knowledgeable person"
We responded:
"Thank you for recognizing Sara for her dedication to helping clients understand and build an insurance plan. "
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Amber S

September 8, 2025

5  out of  5
rating by Amber S
"Sara is amazing! She has been my insurance agent for over 10 years. She is always profession, kind and caring. Has strong communication skills and is welling to take time to help with customer needs to consistently exceeds professional standards. Sara demonstrates exceptional ability to represent the organization. She goes above and beyond to maintain a positive relationship with everyone!"
We responded:
"Thank you so much for your thoughtful review, Amber! And thank you for sticking with us for over 10 years, we are honored to have you a part of our family. Sara is fantastic, and we are grateful to have her. Please reach out or stop by if you need us! - Eric Bannon"
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Chloe Simons

September 5, 2025

5  out of  5
rating by Chloe Simons
"Sara Harrison-Borum is a fantastic agent. She goes above and beyond in answering all of my questions. Sara makes sure that I am getting the best prices and taking advantage of the best discounts they offer. I highly recommend Sara for all your auto/home insurance needs."
We responded:
"Thank you so much for your review, Chloe! And for acknowledging Sara, she is excellent, and I'm thrilled to hear she helped with your auto and home insurance. Pease reach out if you need us! - Eric Bannon"
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Barbara Bodkin

August 27, 2025

5  out of  5
rating by Barbara Bodkin
"Sara explained everything clearly and presented pros and cons of coverage."
We responded:
"Thank you for sharing your experience, Barbara! I'm glad to hear Sara was so helpful explaining your coverage. Reach out if you need us! - Eric Bannon"
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D C

August 27, 2025

5  out of  5
rating by D C
"Sara and Eric are very good insurance agents and have been a great help to me and my family."
We responded:
"Thank you for your acknowledgement, DC! Sara and I are more than happy to help. Reach out if you need us! - Eric Bannon"
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Lewis Stockdale Jr

August 26, 2025

5  out of  5
rating by Lewis Stockdale Jr
"Sara was was very helpful and knowledgeable at helping us renew our existing coverages and added a few other options we weren't aware of that will better protect our family and assets. She was also very professional, courteous, and a pleasure to work with. I look forward to working with her in the future."
We responded:
"Thank you for sharing your experience, Lewis! Sara is fantastic. I'm glad to hear she helped you renew and add to your coverage; we know it's important to protect your family and assets. We are here for you! Please reach out or stop by if you need us. - Eric Bannon"
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Rob M

August 25, 2025

5  out of  5
rating by Rob M
"Worked with Sara on review of my current policies. I have always been pleased with my interaction with Sara. She is always very professional and polite. Sara covered all my policies and provided me with several ways to enhance current policies to ensure that I had proper coverage for my property and vehicles. She pointed out areas in policy that I had not considered, so we made changes to improve with minimum cost. Thank you again Sara for excellent service! Eric Bannons office has been my insurance agent for roughly 20 years. I have always been very satisfied with everyone in office."
We responded:
"Thank you for sharing your experience, Rob! I'm happy to hear that Maigan was so helpful with your new renters policy and answered all your questions. We appreciate your loyalty to our office and are honored to have you as part of the family for so long. Please reach out if you need us! - Eric Bannon"
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Clara Carter

August 22, 2025

5  out of  5
rating by Clara Carter
"I have been with State Farm for over 40 years and being with this company was the best decision I’ve ever made. State Farm stood behind me when ever I needed them. I was with them for a little over a year and I had a real bad accident and the lady I hit died and her family tried to sue me but State Farm stood by me supplied me with a lawyer who helped me and we won the case because I was found innocent the accident was not my fault because of State Farm helping me I never left them and they are still my insurance company that I use and I will never stop . They are the best insurance company to have."
We responded:
"Thank you so much for your review, Clara. We appreciate you sharing your experience with us, we're here for you. Please reach out if you need us! - Eric Bannon"
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Randy Carter

August 22, 2025

5  out of  5
rating by Randy Carter
"State farm And Eric Bannon and all the people who are a part of what he does for me and my family is very important they're not just a insurance firm they're like family I can take any problem to them together we can get it solved enjoy everything about them Very satisfied"
We responded:
"Thank you for your review, Randy! We're thrilled you're a part of our family, please reach out if you need us! - Eric Bannon"
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Lindsey Dalton

August 6, 2025

5  out of  5
rating by Lindsey Dalton
"I can’t say enough good things about working with Julia! From the start, she has been incredibly attentive, responsive, and genuinely helpful. She took the time to listen to my needs, answered every question thoroughly, and made the entire process smooth and stress-free. It’s clear she truly cares about her clients and goes above and beyond to provide excellent service. I’m so grateful to have found Julia—she’s a true professional and a pleasure to work with!"
We responded:
"Thank you so much for your thoughtful review, Lindsey! Julia is a valuable member of our team, and we are grateful for the time and effort she puts in to truly taking care of our customers. I'm happy to hear you are well taken care of, please reach out if you need us! - Eric Bannon"
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A.J. Geary

August 5, 2025

5  out of  5
rating by A.J. Geary
"Julia and team were very helpful when I was looking to change insurance. They looked at how I was covered previously and worked with me to maximize discounts. Also appreciate the check in to make sure I'm satisfied."
We responded:
"Thank you so much for sharing your experience with Julia, AJ! We appreciate your feedback and I'm happy to hear she was helpful in changing your insurance. Please reach out or stop by if you need us! - Eric Bannon"
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Samantha Williams

August 4, 2025

5  out of  5
rating by Samantha Williams
"We've had State Farm for the last couple of years and they are awesome! Always quick to answer for any of our needs, the staff are so sweet and caring ❤️ they have strived to show us that they are there for us. Plus, the text option is very convenient for our busy lives and the app is easy and to the point! Thank you State Farm we appreciate you 🙌"
We responded:
"Thank you so much for your thoughtful review, Samantha! We strive to take care of our people to the best of our ability. We're here for you, please reach out or stop by if you need us! - Eric Bannon"
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Megan Hepper

July 15, 2025

5  out of  5
rating by Megan Hepper
"Maigan was so helpful I walking me through the app. A deer ran out and smashed my husband’s new car on the way to work. Maigan always made herself available for me and answered any questions I had."
We responded:
"Thank you so much for sharing your experience, Megan! I'm so sorry to hear about the deer hitting your husband's car, I hope he is safe and well. I'm glad Maigan was able to help, please reach out or stop by if you need us! - Eric Bannon"
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Clyde Fox

July 10, 2025

5  out of  5
rating by Clyde Fox
"They definitely explain everything to you very well and answer all of your questions thoroughly and patiently. Sara looked for ways to save me money as well as pointing out any coverages that you may need to tweak either up or down. Eric has always been extremely knowledgeable and helpful as well!"
We responded:
"Thank you so much for sharing your experience, Clyde! I'm always happy to help and Sara is excellent. I'm thrilled she was able to help save you money and tweak your coverages as needed. Please reach out or stop by if you need us! - Eric Bannon"
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Sherry Cathey

July 3, 2025

5  out of  5
rating by Sherry Cathey
"Sara has been amazing to work with and always has an answer to all my questions. We have been with this branch for decades and will be there for decades to come."
We responded:
"Thank you for your review, Sherry! Sara is excellent and I'm happy to hear she provided excellent service and answered all of your questions. We are happy to have you as part of the family. Please reach out or stop by if you need us! - Eric Bannon"